“Certain CompuCom information technology systems have been affected by a malware incident which is affecting some of the services that we provide to certain customers. Another client told, “Some of us had detached from CompuCom’s VDIs (Virtual Desktop Infrastructure) to ensure their data was not affected by the attack”.ĬompuCom issued a statement in which they stated that the company had witnessed a ‘malware incident’, and there’s no evidence of it spreading to customers’ systems. Multiple people in conversation with the press stated that “this was a ransomware attack”, however, the officials had not confirmed.Īdditionally, when the press talked with affected customers, it has been known that CompuCom had disconnected their access to some customers so the attack can be prevented. However, the company has not revealed to its customers the type of attack that has occurred and whether it was ransomware or not. In a conversation with Press CompuCom told that they have started informing its users and warned them against the malware attack. “An error occurred while processing your request.” Website reads. When customers visit the portal, the website simply is displaying an error message. It was around the weekend, CompuCom witnessed an outage that had prevented clients from getting access to the company’s customer portal to open troubleshooting tickets. It has resulted in a service outage and users are disconnecting from the MSP’s network so the spread of the malware can be prevented.ĬompuCom is an IT managed services provider (MSP) that supplies remote support to its customers, includes repairing hardware and software, and provides various other technical facilities to the companies.ĬompuCom is owned by ODP Corporation (Office Depot/Office Max), additionally, it gives employment opportunities to a maximum of 8,000 people. CompuCom, a US-managed service provider, has witnessed a DarkSide ransomware attack.

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